Is the domain mine as soon as I order?
A domain is not reserved until the order is completed and the registry confirms it. Availability can change until then.
Where do I see prices?
Prices for each extension are shown in the billing portal before you submit an order. Renewal terms are shown there too.
Can I use a domain I bought elsewhere?
Yes. You can keep it where it is and point its DNS at your hosting, or transfer it through the billing portal.
Do I need to transfer my domain to use your hosting?
No. You can keep your domain with your current registrar and connect it to your hosting account by updating its nameservers or DNS records.
Why was my transfer refused?
Common causes are a locked domain, a wrong authorization code, or a recent registration or contact change. Check these with your current registrar first.
How long does a DNS change take?
Often minutes, but it can take a day or longer to reach everyone. Lower TTL values before a planned change can help.
Will my email keep working if I change DNS?
Only if the MX and related records stay correct. Note your existing records before changing nameservers.
Can I register any extension?
Available extensions depend on our registration options and each registry's requirements. Search for your preferred extension to confirm availability and eligibility before ordering.